Outage Operations - Interface Overview

The Dashboard provides a territory-wide summary of the five-day outage forecast. It is the primary starting point for daily storm monitoring and pre-event resource planning.

To access the Dashboard, select the Dashboard icon from the left navigation bar and select Daily Outages.

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Daily Outages

 

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Dashboard Overview

1. Forecast Date

The Forecast Date displayed in the upper-right controls which forecast run is shown across all Dashboard components. By default, the Dashboard opens to the most recent available forecast.

To change the desired forecast date, select the date field and choose a date from the calendar.

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Forecast Selector


2. Daily Forecasted Outages

The row of Daily Forecasted Outage cards across the top of the Dashboard summarizes the territory-wide forecasted outage count for each of the next five days. Each card displays the forecast date, the total predicted outage and impacted customer count, and a color indicator reflecting severity from Level 1 (Severe) to Level 5 (Normal).

Select a day card to highlight that day's forecast in the district table and map below.

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Daily Forecasted Outages


3. Daily Outages

The Daily Outages by Damage vs. Customers Out Chart displays the forecasted outage count over the five-day window as a time series. Outages are broken out by damage theme (such as Vegetation & Foreign Interference or Equipment & Devices). The x-axis displays the date while the bar chart indicates the number of outages by type as measured by the left y-axis. The line graph indicates the number of customers impacted as shown by the right y-axis.

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Outage Chart


4. Service Centers Table

The Service Centers Table lists each service center in your territory with its forecasted outage count for the selected day. The table is color-coded by Emergency Level from Level 1 (Severe) to Level 5 (Normal).

Select any service center name for more information.

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Service Centers Table


5. Outage Forecast Evolution

The Outage Forecast Evolution table shows how the outage prediction for each day has changed across successive forecast runs as the event has approached. This view helps you assess forecast confidence and identify situations where predictions are shifting significantly. The table is color-coded by Emergency Level from Level 1 (Severe) to Level 5 (Normal).

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Forecast Evolution Chart

6. Dashboard Map

The Dashboard Map panel provides a geographic view of forecasted outage counts across your service territory for the selected day. Districts display outage counts and are color-coded by Emergency Level from Level 1 (Severe) to Level 5 (Normal).

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Dashboard Map

Use the Timeline at the bottom of the map to move forward or backward a day or press the play arrow to move through the five-day forecast.

Use the map controls in the top right of the map to update the map display:

  • Reference Layers: Open the Layer Manager to control which reference layers are displayed on the map.

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Reference Layers Dropdown


  • Basemap: Select the base map style (Imagery Hybrid, Light Grey Canvas, Dark Grey Canvas, Streets, or Terrain).

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Basemap Selector

7. Operating Company

Select the desired Operating Company from the dropdown.

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Operating Company Selection