Quick Help

Web Browser - Clearing the Cache

If a user is having issues in Forest Atlas web applications the first step to solving them is clearing the cache and deleting all cookies.

Firefox

1. Click on the in the upper right hand side of the browser and then click on Settings

2. Click Privacy & Security

3. Click on Clear Data

4. Make sure both boxes are selected and click Clear and then Clear Now on the dialogue box that appears

Chrome

1. Click in the upper right hand side of the browser and click “Clear Browsing Data”

2. Click “Clear Data”

Edge

1. Click either in the upper right hand side or in the lower right hand side

2. Click Choose What to Clear

3. Click the drop down and choose “All Time” and make sure all boxes are checked

4. Click “Clear Now”